Quality is a never-ending quest and here at Saxon Infotech, it is a never-ending effort to discover and eliminate the main causes of problems. Process Improvement, at Saxon Infotech, is accomplished by using small-steps improvements, rather than implementing one huge improvement.
Capability Maturity Model Integration (CMMI)
Saxon follows Capability Maturity Model Integration (CMMI) Process Improvement framework and was appraised at CMMI Maturity Level 3 in October 2012. At this level, processes are well characterized and understood, and are described in standards, procedures, tools, and methods. Saxon continuously thrives to achieve efficiency by implementing flawless processes.
The Process Management Service from Saxon Infotech is available for companies to help them achieve and implement improved processes across their domains. Saxon Infotech in collaboration with Software Engineering Institute’s (SEI’s) authorized partners can help you achieve effective processes that ultimately improve your performances.
The SEI is a U.S. Department of Defense federally funded research and development center operated by Carnegie Mellon University. The SEI helps organizations make measured improvements in their software engineering capabilities by providing technical leadership to advance the practice of software engineering. For more information about the SEI, visit www.sei.cmu.edu.
Saxon’s Quality Management System is based on the requirements of ISO 9001:2015: Design, Development and Management of Solutions and support including IT, Cloud solutions, Quality and Signal intelligence.
The scope applies to all products and services offered by Saxon Infotech. Since Saxon has an effective Software Development system appraised at CMMI DEV V1.3 which meets customer requirement for Software Development System, Saxon has adopted the same processes for overall QMS monitoring and review.
Our Quality Management Systems enables us to:
- Demonstrate our ability to consistently provide services that meet customer and applicable statutory or regulatory requirements
- Address customer satisfaction through the effective application of the system, including processes for continual improvement and the prevention of nonconformities.
- Saxon’s QMS incorporates the activities on all customer contracts/task orders and includes the identification, evaluation, and provision of products and services to customers.